 The Authorized Optics Staff. Ready to serve. AuthorizedOptics.com AuthorizedOptics.com Customer Service Policy 1. Your Privacy at AuthorizedOptics.com Types of personal information we may gather… Purchases -When you place and order, you give us your name, address, phone number and email address plus credit card information. This information is stored by us so we may better serve your future needs, facilitate return and/or issue credits. E-mail updates - We need your e-mail address, it’s how we provide the information about the orders you place with us, and how we communicate with you regarding store promotions or incentives. It will never be sold to anyone and will only be shared with the company who sends our e-mail, the company who helps us understand how people use our website, or with other stores within our company. You may ask us to remove your e-mail address from our data base at any time by calling 800-979-8890. Online Service -Several of our services involve storing personal information. These services are designed for your convenience and help us to serve you, this information is not used for any other purpose. Our business partners… In order to ship and track merchandise, we make your name, address, phone number and email available to such companies as United Parcel Service, Federal Express and the U.S. Postal Service. Third-Party Web Beacons... We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here. We also contract with an outside firm to send our emails and we use outside firms to help us better understand your use of AuthorizedOptics.com. We do not allow any outside business partners to collect any credit card, user name, or password information, nor are they allowed to use data that they collect for us for any other purpose. Removing your name from mailing lists… If at any time you wish to have your information removed from our data base or have your email removed from our mailing list, please call 800-979-8890. You may also contact us via e-mail at customerservice@authorizedoptics.com. Please include your name and mailing address in the message. 2. Sales Tax Policy The AuthorizedOptics.com website may advertise and/or offer to sell merchandise without a sale tax charge; these offers are extended to all purchases within the United States except to those with shipping address located within the State of Louisiana and Tangipahoa Parish. Any offer or statement made regarding no payment of sales tax is specifically excluded for those orders with a shipping destination within Louisiana and/or the Parish of Tangipahoa. Sales tax rates in Louisiana are 4% and an additional 3% applies for customers located within Tangipahoa Parish. 3. Shipping Policy Alaska & Hawaii Shipping… We understand that freight costs are an important shopping concern for our clients in Alaska and Hawaii, and we do everything we can to minimize this additional burden. However, shipments to these states incur higher costs. Customers shipping destinations within these states will be charged only for the actual shipping costs to the listed destination. We encourage all Alaska and Hawaii customers to call for freight estimates prior to ordering. 4. Legal Notice Regarding Errors, Omissions, and Notice Thank you for shopping our store! |
