Customer Service 800.979.8890
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Need Help With a Return?
Our staff is here to help, 800-979-8890.

Return Address Information
Authorized Optics Return Dept.
1715 South Morrison Blvd
Hammond, LA 70403

Easy Returns and Exchanges….
At Authorized Optics, your satisfaction with your purchases is always guaranteed. We know it’s sometimes necessary to return or exchange an item and we want to make the process easy. If you are not completely satisfied with your order you may return it within 30 days for a full refund or exchange, less all our original shipping costs. Just give us a call at 800-979-8890 or send us an email at Returns are allowed for any reason, however if the item is defective please let us know.

Simply secure merchandise in the original packaging, and ship via UPS, Fed-X or US Postal Service. All items should be fully insured for their return trip. We do not assume responsibility for item during the return process.

Condition of Returns:
All items must be returned in new condition in the original box, with all of the original packaging and product information. Authorized Optics reserves the right to refuse a refund or exchange on any sale for items that have any indication of use, or which are returned without all product or packaging information. Authorized Optics reserves the sole judgment for this determination. The cost of return postage and shipping insurance is the responsibility of the customer, except in cases of defective items.

Rifle Scope Return Policy:
Rifle scopes may be returned within 30 days so long as they have not been mounted, (placing the scope in rings or attaching to a weapon constitutes mounting). Once mounted a rifle scope is considered used and used products are not eligible for refund, exchange, or return. Please be sure that this is the scope you want prior to mounting. If the scope is suspected of being defective after mounting it must be returned to the manufacturer for warranty service.

Return Address
1715 South Morrison Blvd
Hammond, LA 70403
985-340-2989 Quick Exchange…
For the fastest exchange service, call 800-979-8890 and request a quick exchange. We’ll need to charge you for the new item, but we’ll ship it the next business day – and for lower 48 US exchanges we’ll waive the regular shipping charge. Once we receive your return, we’ll credit you for the cost of the original item.

Warranty Return Service…
If you’ve had your product for over 30 days and become aware of a manufacturers defect, your item will need to be returned directly to the manufacturer. We will gladly assist you with this process, please call us at 800-979-8890.

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